Job Description

What To Expect
The IT Field Support team is the face of Tesla IT and acts as the primary contact for our employees. This role will work closely with our user base and various IT staff to coordinate multiple projects, ensure day-to-day incidents are quickly addressed, and handle outages related to network infrastructure. The position requires onsite troubleshooting with the ability to work independently with minimal supervision.
The ideal candidate should have a strong passion for technology and experience in a fast-paced corporate environment. We are flexible on location, as this position requires frequent travel. Living near a major airport is important to facilitate travel to Tesla's remote sites across EMEA.
What You'll Do
Deploy and support various endpoint systems which include desktop/laptop hardware, POS terminals, tablets, digital signage, printers, scanners, data circuits and telephony devicesRespond to requests and incidents from our employees dailyProactively ensure the highest levels of systems and infrastructure availability in our remote environmentsDiagnose site network infrastructure issues and address in advance of service disruptionsWork closely with multiple IT Operations teams to resolve issues and deploy equipment into the production environmentUnderstanding project requirements and developing project plans to deliver on time through collaboration with different teams within TeslaSome planned travel to and from remote sites across regions, with occasional short-notice travel required
What You'll Bring
Bachelor’s Degree in Computer Science, Networking, Information Systems, or equivalent experienceMinimum of five years' experience with desktop (Windows, macOS, & Linux), infrastructure, network, and software supportSupport experience with IPSec, SD-WAN, fiber, coaxial, and Cellular modem networks with the ability to log level 1 technical support tickets with service providersExcellent understanding of networking components and technologies, including routers, firewalls, switches, access points, TCP/IP, DNS, DHCP, ARP, OSI modelExperience with Active Directory, JAMF, SCCM, Azure and Windows server environmentsExperience in supporting Apple and Android mobile devices along with Intune MDMPowerShell or Python experience is a plus
, Tesla

Job Tags

Full time, Remote job, Flexible hours,

Similar Jobs

Cornerstone School

School Secretary Job at Cornerstone School

...Cornerstone Mandarin Immersion Program is looking for good fit profession to joining our growing community. The School Secretary plays a vital role in the smooth operation of the school, providing administrative support to the principal, staff, students, and parents...

ChristianaCare

LPN | Per Diem 80 hours per month| HomeHealth - Private Duty Nurse Job at ChristianaCare

...the Mid Atlantic's largest academic health care providers and consists of 3 campuses:... ...for a glimpse of what it means to work in home care: ChristianaCare HomeHealth is seeking... ...or Kent/Sussex Delaware within our Private Duty Nursing department. This exciting position...

Lands End Resort

Hotel Housekeeper Job at Lands End Resort

Summary of Position: This position is responsible for cleaning hotel rooms and common areas of Land's End to the standard expected with emphasis on hotel guest satisfaction. . Essential Functions: 1. Remove dirty linen to collection points. 2. Scrub toilets, sinks...

Planet Group

Specialist QA I - Manufacturing Oversight Job at Planet Group

...Experience with LIMS and SAP is preferred. Education Requirements: Bachelor's Degree preferred but can be offset by experience. Experience Requirements: 1-3 years experience in pharmaceutical or biotechnology industry or other related industry preferred...

Poolsure, an Aquasol Company

Hazmat Delivery Driver Job at Poolsure, an Aquasol Company

...Poolsure, An Aquasol Company, is searching for a Hazmat Delivery Driver to join our team in Central Florida . The Hazmat Delivery Driver... ...hazardous materials from one place to another in a mini-bulk tanker truck. This position requires strict adherence to safety...

IT Field Support Technician, IT Operations Job at Tesla, United Kingdom

WlppL1hrZnpYUEM5Wm1RaWpUSy90eUl4MlE9PQ==