Housekeeping Manager Job at Embassy Suites by Hilton Kansas City Overland Park, Overland Park, KS

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  • Embassy Suites by Hilton Kansas City Overland Park
  • Overland Park, KS

Job Description

We’re searching for an experienced housekeeping manager to ensure our hotel is impeccably clean for our guests. You will lead our housekeeping team, ensure their work meets our high standards of cleanliness for guests, ensure stayovers are completed to a high standard, and go above and beyond guest expectations to achieve that “wow” factor for repeat business. You must have previous experience in a supervisory Housekeeping role, preferably in the hospitality industry. If you are enthusiastic, reliable, and take pride in a job well done, then start your application today! Responsibilities:

  • Manage the daily tasks of the housekeeping department, including inspecting guest rooms and public areas that have been cleaned by employees
  • Make sure all cleaning equipment is in good working condition and discuss repairs with the maintenance team as needed
  • Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations
  • Adhere to the department budget, oversee inventory, and order cleaning supplies
  • Document areas cleaned by room attendants and report any issues, such as room damage or maintenance requests, to the front office
Qualifications:
  • This position requires a high school diploma or GED
  • Over 3 years of experience as an executive housekeeper, housekeeping manager, or similar
  • Over 2 years of experience in guest services or hospitality
  • The ideal applicant is an experienced leader who demonstrates great attention to detail and customer service skills
  • Well-versed in environmental services (EVS), including sanitation protocol and procedures, and how to use cleaning supplies and equipment
About Company: We are a full-service and hopping hotel in a high-occupancy market. The management team has been intact at the hotel, and we are looking forward to expanding our team. We are looking for great personalities to be the face of the first-ever built Embassy Suites and get to #1 in the market—a challenge we want you to beat! Our hotel offers bonuses to incentivize hourly associates, and the Hilton brand provides travel discounts within all Hilton hotels.

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