Job Description

At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.

The Opportunity:

The Director of Health & Wellness is part of the Care Services Team and will be responsible in overseeing the comprehensive care services provided to our residents. This pivotal role ensures high standards of care and ensures compliance with all regulatory requirements. This leadership will directly impact the quality of life of our residents through meticulous oversight and proactive health management.

What You’ll Do:

• Overall management of the Care Services Department to provide quality care and services to all residents.
• Serve as the liaison between resident, family, physician, and other health care providers regarding health care issues.
• Perform hands-on care procedures within the scope of practice as allowed by state law and in compliance with Five Star Senior Living policies and procedures.
• Supports and practices the philosophy, objectives, and standards of the Resident Services department to ensure quality care to all residents.
• Ensure resident care meets the personal, physical, and cognitive needs of each resident as well as maximizing the resident care capacities, identity, independence, choice, and opportunity for social interaction.
• Maintain a current knowledge of OSHA and state regulations and routinely monitor community compliance with regulations related to resident care.
• Effective and efficient organization and staffing of the Resident Services Department.
• Monitor the outcomes of Resident Services activities by evaluating staff performance, ensuring compliance with community and State Regulations, and monitoring the effective and efficient use of budgeted resources.
• Ensure sound infection control practices are in place that promote a healthy environment and ensure all required infection control training is met.
• Direct staff to provide quality and appropriate resident care that meets or exceeds company and regulatory standards.
• Assure the completion of team members schedules with ongoing monitoring of schedules to assure staffing requirements are met.
• Ensure adequate staffing levels, lead interviewing and all hiring activities for direct reports including orientation, onboarding, and performance reviews.
• Educate team members on completing and following up on incident reports, particularly regarding falls and ensuring incident reports are completed thoroughly and timely.
• Responsibilities include leadership, customer service, safety, resident care and communication.

What You’ll Bring:

POSITION REQUIREMENTS / QUALIFICATIONS:

• Graduate of an accredited School of Nursing and possess a current, unencumbered license to practice as a RN/LPN in the State.
• Must possess current CPR Certificate.
• Must possess a valid State drivers' license based on property requirements & State law.
• Ability to pass State and Company criminal background/drug screens.
• Two years’ experience in an assisted living environment desired.
• Working knowledge of pertinent State Regulations.
• Proficiency in or ability to use clinical software systems, such as PointClickCare (PCC) and OnShift.
• Must demonstrate competency in the following areas:
  • Must be able to express self adequately in written and oral English communication, ability to solve problems, analyze data, reports and other business documentation.

Five Star Senior Living provides comfortable, stress-free environments where residents thrive. Our teams create vibrant, caring senior living communities where each individual is engaged in their well-being, supported, and enriched every day.

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